Dinasti International Journal of Education Management and Social Science (DIJEMSS) · e-ISSN: 2686-6331 · p-ISSN: 2686-6358

The Effect of Workload, Incentives, and Work Motivation on Nurse’s Performance Mediated by Job Satisfaction

Afrah Afifah Salsabila Oscar Jayanegara
Vol. 6 No. 3 (2025) 06 February 2025 Pages 1725-1735

Abstract

This research aimed to analyze the Effect of Workload, Incentives, and Work Motivation on Nurse Performance with Job Satisfaction as a mediating variable. The study employed a quantitative research approach and hypothesis testing. Data was collected using total sampling with a Likert scale (1-5) questionnaire from 165 respondents. The data was analyzed using the Partial Least Squares Structural Equation Model (PLS-SEM). The results indicate that Workload has a negative effect on job satisfaction. Incentives have a positive effect on job satisfaction. Work motivation has a positive effect on job satisfaction. Workload has a negative effect on nurse performance. Incentives have a positive effect on nurse performance. Work motivation has a positive effect on nurse performance. Job Satisfaction has a positive effect on nurse performance. Job satisfaction has a negative effect and mediates the effect of workload on the performance of nurses. Job satisfaction has a positive effect and mediates the effect of incentives on the performance of nurses. Job satisfaction has a positive effect and mediates the effect of work motivation on the performance of nurses.

Keywords

Incentives, Job Satisfaction, Nurse Performance, Workload, Work Motivation