Territorial Expansion and Its Impact on Voter Data Accuracy: A Qualitative Evaluation of Policy Implementation in Pekanbaru City

Territorial expansion is one approach to administrative restructuring intended to improve public service delivery. However, its implications for electoral data governance require further investigation. This study examines the implementation of territorial expansion policies and the challenges associated with updating voter data in Pekanbaru City, Indonesia. Using a qualitative descriptive-explanatory design, data were collected through in-depth interviews with key stakeholders (Disdukcapil, KPU, local government) and document analysis. The findings reveal that territorial expansion improves accessibility and efficiency of civil administration services, particularly through innovations such as the Mobile AMAN service. However, significant challenges persist in voter data updating, including low public awareness, reluctance to update civil documents, and complexities in inter-agency data synchronization. Drawing on Edward III's implementation framework and Dunn's policy evaluation model, the findings identify institutional coordination, public participation, and data integration as important considerations in implementing territorial restructuring and managing voter data updates. This research contributes to the literature by linking territorial expansion with electoral data governance, offering policy recommendations to enhance voter data accuracy through integrated administration systems and community engagement.