Dinasti International Journal of Management Science (DIJMS) · e-ISSN: 2686-522X · p-ISSN: 2686-5211

The Influence of Online Marketing, Brand Image and Purchase Decision on Customer Loyalty

Khusnul Khotimah Lailani Fitria Rafnelly Rafky Yolanda Oktarina Nofriadi Nofriadi Ahmad Yani Hapzi Ali
Vol. 5 No. 3 (2024) 21 February 2024 Pages 655-661

Abstract

The effect of online marketing, Brand image and buying decision on Customer loyalty is a scientific articlee in the literature study within the scope of the field of science. The purpose of this article is to build a hypothesis of the influence betweeen variables that will be used in further researrch. Research objects in online librariess, Google Scholar, Mendeley and othrer academic online media. The research method with the research library comes from e-books and open access e-journals. The results of this article: 1) Online marketing has an effect on Customer loyalti; 2) Brand image has an effect on Customer loyalti; and 3) purchasing decision has an effect on Customer loyalty.

Keywords

Customer Loyalty Online Marketing Brand Image Purchasing Decisions