Jurnal Ekonomi Manajemen Sistem Informasi (JEMSI) · e-ISSN: 2686-5238 · p-ISSN: 2686-4916

Intention To Buy: What Drives Muslimah Consumers’ Purchase Intention Toward Fashion Lozy On Tiktok Shop

Kiki Melani Erny Rachmawati Herni Justiana Astuti Purnadi Purnadi
Vol. 7 No. 3 (2026) 23 February 2026 Pages 2997-3006

Abstract

This study aims to analyze the influence of Social Media Marketing, Electronic Word of Mouth (eWOM), Celebrity Endorsement, and Brand Awareness on Purchase Intention toward Lozy products on TikTok Shop. This research employs a quantitative approach using a survey method. Data were collected through an online questionnaire distributed to 145 respondents residing in Purwokerto who actively use TikTok Shop. The data analysis techniques used include descriptive statistical analysis with the assistance of SPSS, as well as Partial Least Squares–Structural Equation Modeling (PLS-SEM) using SmartPLS. The results indicate that Social Media Marketing, Electronic Word of Mouth (eWOM), and Brand Awareness have a positive and significant effect on Purchase Intention, while Celebrity Endorsement does not have a effect on Purchase Intention. These findings suggest that effective digital marketing strategies, positive consumer reviews, and a high level of Brand Awareness play an important role in encouraging Muslimah consumers’ Purchase Intention toward Fashion products on the TikTok Shop platform.

Keywords

Brand Awareness Celebrity Endorsement E-WOM Purchase Intention TikTok Shop