The Effect of Ship Maintenance Management, Crew Competence and Supervision On The Smooth Distribution of Oil and Gas Mediated by Ship Reliability

This study aims to analyze the influence of ship maintenance management, crew competence, and supervision on the smooth distribution of oil and gas mediated by ship reliability at the Special Terminal of PT Pertamina Energy Terminal Tanjung Uban. The study integrates variables that were previously often examined separately in the context of maritime transport, particularly in the distribution of fuel and oil. The survey was conducted using a questionnaire distributed to 120 respondents consisting of ship crew members and operational staff at the terminal. The results indicate that ship maintenance management, crew competence, and supervision have a direct, positive, and significant influence on ship reliability, which subsequently significantly impacts the smooth distribution of oil and gas. Furthermore, it was found that ship reliability mediates the relationship between the independent variables (ship maintenance management, crew competence, and supervision) and the smooth distribution of oil and gas. The findings of this study imply that PT Pertamina Energy Terminal Tanjung Uban should strengthen policies related to ship maintenance, crew training, and operational supervision to enhance ship reliability and distribution efficiency. By adopting modern technologies such as predictive maintenance, continuous training for the crew, and digital-based supervision, the company can ensure the sustainability of oil and gas distribution optimally.