Dinasti International Journal of Digital Business Management (DIJDBM) · e-ISSN: 2715-4203 · p-ISSN: 2715-419X

SENSE AND THINK MARKETING IMPLICATIONS

Runggu Besmandala Napitupulu Nandan Lima Krisna Lilis Suriani Gultom
Vol. 1 No. 6 (2020) 24 October 2020 Pages 883-891

Abstract

This research is designed to find out and analyze the implications of sense and think marketing for customer satisfaction and their repurchase intention. The object is a vivo smartphone and respodents are the adult population in Medan who have made a repeat purchase. The analysis technique uses structural equation models. The results showed that marketing sense had a significant effect both on customer satisfaction and repurchase intentions; Think marketing has unsignificant effect on both satisfaction and repurchase intentions; Consumer satisfaction has a significant effect on repurchase intentions; Sense and think marketing simultaneously influence customer satisfaction; Sense marketing, think marketing, and satisfaction simultaneously effect on repurchase intentions for vivo smartphones in Medan.

Keywords

Consumer Satisfaction, Repurchase Intention, Sense Marketing, Think Marketing